Sunprime C Lounge

Echt een aanrader

Goed hotel heerlijk eten en mooie ligging.

Zeer vriendelijk personeel

Fantastisch hotel

Dit is “THUISKOMEN “!!!

Een prima hotel! Het personeel is vriendelijk en de meesten spreken naast Turks ook Engels en Duits. De slaapkamer was goed schoon. De airco functioneerde ook goed en ook met de bedden en de badkamer was niets mis. Ik heb er heerlijk kunnen slapen. Het eten en drinken was ook erg lekker waarbij er elke dag verschillende dingen opgeschept konden worden. Vanuit het restaurant had je mooi uitzicht op het zwembad en de zee. Bij het zwembad was er een ruime keuze aan ligbedjes en had je niet het gezeik dat mensen al vroeg hun bedje gingen reserveren. Totaal niet, heel fijn! Het zwembadwater was wel net een tikkeltje aan de koude kant, maar eenmaal in het water met het zonnetje op je schouders en hoofd was dat wel te doen. Vanaf het hotel kan je via een tunneltje naar het strand lopen, waarbij je zowel op het strand een van de vele ligbedjes kunt gebruiken als ook op de pier. Vanaf de pier kan je via een trapje zo de zee in. Ook op het strand is er een bar waar je drinken kunt halen! Verder is er in het hotel nog een klein winkeltje aanwezig waar je spullen kunt kopen als voedsel, drinken, zonnebrand, zwemkleding, badslippers, glijmiddel, tabak, enz. 's Avonds was er entertainment in de vorm van live muziek. De ene keer was het een band, de andere keer een solo artiest. Elke avond wat anders.

De kamer is prima ,het eten uitstekend en afwissellend ,variatie genoeg ,er is iedere avond vanalles te doen ,kort bij de winkeltjes

Kamer is netjes. Eten is goed. Personeel is vriendelijk maar kan nog verbeterd worden.

We arrived to our hotel at 11:30am on a Thursday, after travelling the whole night. For that reason, and as expected, we barely had slept during that night. The next day (Friday), at 8:45am, we are receiving a call into our room from a Gentleman (Mr Yusuf) presenting himself as our Tour Operator (our travel agency later denied ever knowing him, therefore someone in the hotel provided him our information as he knew our names, room numbers and even flights information), waking us up and not even considering we were tired from travelling the previous night. He stated on the phone he had a free excursion for us so we should meet at the Lobby. Funny enough, he never offered us any free excursion when we met During our meeting, we were very clear to him. We were staying in an all inclusive luxury 5* adults only. We were looking for rest and nature The first excursion he showed us, was about a bot trip in a galleon. We saw a lots of children in the video, DJ and a a foam party. We immediately told him no, we are not interested. He heard we were looking for nature, so he told us about the the Sapadere Canyon, how we would walk peacefully in nature and swim across clean and natural places. We were excited with it, and he also stated they had vegetarian meals (me and my Wife are both vegetarians). We also bought the Alanya city tour, to be able to meet the city with some locals. He stated the price was (35 for one and 50 for the other) 170 for both before we decided. When he passes me the machine for payment, it says 170 GBP. I told him, we pay in EUR we are from Netherlands. Then he asks - "aren't you from UK, I hear you speaking in English with each other". Absolut non-sense, as right before he knew we were from the Netherlands. In the end we paid 200 EUR (for this currency non-sense) On that night (11:30PM), when I arrived to my room, I found a huge cockroach on my bedroom. I killed it myself. I went to the reception, and they said they could only take care of it the next day. So I stayed in my room for a dead cockroach until the next day afternoon. Meanwhile, they did not ever offer us to change rooms, nothing. This, in a 5* resort. The hotel now denies that I even contacted him about cockroaches in our room. When I explained to Mr Yusuf what happened, and that I did not feel comfortable about staying on this room, Mr Yusuf said he would take care of it (based on the information from above, I assumed he was a representative of our travel operator). He never came back to me on this topic. Meanwhile I got a huge food poisoning during that saturday and sunday (also communicated to Mr Yusuf). Tuesday we went into our trip to the Canyon. What a disaster. We are received in a open air 80's van, in a day where it was more than 40 heat. The van was full of children, loud music, completely the opposite of what we were looking for. When out of the van, the first place we were taken was to a store to try to make us buy stuff. Food wise, why would I be interested in be taken into a canteen (where the vegetarian option was lettuce) when we are not even allowed to drink our own water despite us paying for the whole trip and staying in an all inclusive 5* resort? We were very clear with you that we wanted something authentic and calm, not wasting our time and money. Because of the terrible experience with the Canyon, we requested to cancel the trip of Alanya and required the restitution of the money we paid for it Again, Mr Yusuf said the office would come back to us on this topic, however they never contacted us and we never received any money back. Also, I had my food poisoning from food in the hotel (we always ate there) and not once Mr Yusuf asked if he could help, direct me to a doctor, or try to understand the source of it. FYI, 2 days later, my Wife also got a food poisoning. So you can see how we loved this holiday. The hotel denies any responsibility and knowledge on the above. Lovely. Don't go there

zeer net hotel super vriendelijk alles perfect in orde waren en voor de 4de keer.
Met name de manager Canar (hoop dat ik het goed schrijf) hij werkt van 5 uur to 1.30 's nachts) die is uitermate behulpzaam en zeer vriendelijk tegen elke gast. Ook de lobbyboy uitermate vriendelijk.

Een fantastisch hotel met vriendelijk personeel en dat zijn sterren zeker waard is.

Heel mooi hotel. De kamer werd elke dag schoon gemaakt. Hele nette lieve schoonmaaksters. Daarom legde ik ook elke dag wat geld neer.

Netjes
Prima eten
Zeer goed bed
Vriendelijk personeel
Markt om de hoek.
Zee op korte afstand

Van af hotel het bijna 5 uur ondeweg naar de luchthaven met een busje.

We zijn nou voor de 5e keer in dit hotel geweest. Je wordt er van kop tot teen in de watten gelegd. Geen op of aanmerkingen te vinden hotel goed eten goed en het personeel op en top....dus. in september gaan we voor de 6e keer het voelt als 'n 2e thuis.